Support / RMA


TECI4/Nanotrack Accuracy Issues (USB-COM Port Timeout Adjustment)

How Do You Add the Tracker Toolbar?
Update GPS/UTC Timing Settings

On TECI4 and Nanotrack the USB to serial port used is a FTDI device which by windows default has a value of latency timer value of 16. For better performance change this to 1. In snapShot version 4.04t and above this is forced to 1 automatically. Older version may need to be manually adjusted by doing the following:

 

  1. Com Port Timeout
    1. In Device Manager, right-click on COM port and select properties
    2. In the USB Properties window, click the tab ‘Port Settings’
    3. Click the button that says ‘Advanced’
    4. In the Advanced Settings window, change the latency timer to ‘1’
    5. Click OK, OK, then close Device Manager
How Do You Add the Tracker Toolbar?
Update GPS/UTC Timing Settings



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