Support / RMA


I am having issues with SnapBase ‘Drag-and-Drop’ or ‘Searching Street Address’ functionality in Windows 10, what do I do?

What are the minimum aircraft power requirements for a standard 5 Camera MIDAS?
Tracker Installation Notes

If you have issues with SnapBase Drag-and-Drop or Searching Street Address:
In order to have this working with Windows 10 it is required to switch off the Windows User Account Control (UAC). This will put your computer into vulnerable state and you should switch UAC on again when SnapBase Drag-and-Drop or Searching Street Address operation is finished.

  1. Download the following file: http://www.trackair.com/support/UAC_on-off.zip
  2. Extract the folder ‘UAC on-off’to the Desktop or an easily detectable location on your PC. Inside that folder you will find two files to switch UAC off and on again.
  3. Double-click one of the files.
  4. Agree to all questions.
  5. Restart your computer.
What are the minimum aircraft power requirements for a standard 5 Camera MIDAS?
Tracker Installation Notes



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