If you have issues with SnapBase Drag-and-Drop or Searching Street Address Download this file by clicking HERE locally double-click the file Agree to all questions. Then restart computer.
Track’Air software is compatible with Windows 7, 8 and 10. The Software should be installed by first right clicking on the installation package and choose ‘Run as Administrator’. Subsequently run all Track’Air programs as administrator. Pre-installation Ensure to temporarily disable all anti-virus software* Ensure destination drive is not full. Be sure to disable remote software […]
Track’Air can remote into most systems when they are connected to the internet. This way we can see what the user sees and often come to a quicker resolution of any issue. We can do this by remoting into an on-site laptop and then remoting from that computer to the Track’Air product. To do […]
Terra Server USA no longer exists, however, we have the 8m images on our server. On a Windows machine: In snapView go to the Raster toolbox, Configuration -> Internet -> URL Terraserver -> and enter this URL http://www.trackair.com/terra/tiles.php
On a Windows machine: Right-click on the taskbar. Choose toolbars. Click on “New toolbar…”. Locate your Tracker application directory. Don’t worry if you don’t see the programs in the selection window, it doesn’t display application files. Press “Select folder”.
On TECI4 and Nanotrack the USB to serial port used is a FTDI device which by windows default has a value of latency timer value of 16. For better performance change this to 1. In snapShot version 4.04t and above this is forced to 1 automatically. Older version may need to be manually adjusted by […]
The time difference between UTC and GPS is adjusted every 1 – 6 years. The last adjustment took place on December 31st 2016. GPS is now ahead of UTC by18 seconds. Further information regarding Trimble receivers and POSpac processing can be found here: http://us5.campaign-archive1.com/?u=b3530f345ac17aa9f63152f55&id=a3b2c67a60 To adjust your offset in snapSHOT, use the menu system: 4-Config […]
You can use the latest version of Google Earth Pro with snapVIEW if you also install a non-pro v18.104.22.1681 Google Earth on the same machine. You can install both the free version and the Pro version on your system in any order without conflict. You can download earlier versions of GE or GE Pro at […]
SnapVIEW now offers integrated connectivity with Bing maps, and allows you to capture desired images for flight planning. Once on the main menu, click the second to last tab named Bing Maps (V3). Now click on Connect to Bing Maps App Internet explorer will launch and give you the option to capture in sets of […]
SnapShot and SnapPlan do not work properly unless the following setting is set to 100%, it has also been seen on the MS Surface tablet: Please make sure your Control Panel -> Display Settings -> Change the size of all items is set to 100%